The product

    A clearer picture of every dispute, from assessment to resolution.

    Reso helps you understand individual disputes and manage them across your organisation. Assess the facts, review the legal issues and keep important information together, so your team can make more consistent decisions and see where attention is needed.

    Inside Reso

    From the first account of a dispute to managing it across your team.

    It starts with what happened. You describe the dispute in your own words and add your documents. Reso weighs each side against New Zealand law and cites every source, so you can check the reasoning rather than take it on trust.

    For organisations, we're building what comes next. Each assessment becomes a matter your team can manage: ranked by priority and estimated financial risk so the urgent ones come first, with settlement authority tracked against offers, and reporting that shows leadership volumes, cost and time to resolve.

    An assessment
    Across your organisation
    Getting started

    You start by choosing whether it's just you or both sides, the type of dispute and your role. Then you describe what happened and add your documents.

    Reso's new case form, where you choose who is taking part, the type of dispute and your role
    Strengths and weaknesses

    The strengths and risks for each side, side by side, so you can see your position the way the other party and a decision-maker might.

    Strengths and risks set out separately for the employer and the employee
    Legislation and case law

    Each legal question is worked through against the legislation and case law, with every source cited so you can check it yourself or share it with your lawyer.

    Reso legal analysis of whether remedies are available, citing sections of the Employment Relations Act and Employment Court decisions
    Matter overview

    Every open dispute across your sites in one list, ranked by priority. The estimated financial risk, stage, owner and next deadline sit side by side, so you can see what needs attention today.

    Reso matters list showing open disputes ranked by priority, with estimated financial risk, stage, owner and next deadline for each
    Matter management

    Each matter keeps its assessment, stage, notes and deadlines in one place. Settlement authority and each side's offers are recorded against it, so anyone picking it up can see where things stand.

    A single Reso matter showing its stage, estimated financial risk, settlement authority and the offers made by each side
    Reporting

    Dispute volumes, estimated financial risk, settlement cost and time to resolve, by period, site and region, ready to export as a pack for your board or leadership team.

    Reso management reporting showing new disputes, open matters, estimated financial risk, settlement cost and dispute volumes by month
    Insights

    See where disputes cluster and how they end: volumes over time, hotspots by site, outcomes of closed disputes and where the estimated financial risk sits by region.

    Four charts from Reso reporting: dispute volumes by month, disputes per 100 staff by village, outcomes of closed disputes, and estimated financial risk by region

    Example employment assessment. What a report contains depends on the dispute and the information provided.

    Some features depend on your plan. We'll show you what suits your team in a demo.

    Reso and general AI

    How Reso differs from general AI assistants like ChatGPT.

    General AI assistants are useful for many things, including research. Reso does one job: it assesses a dispute against selected New Zealand law and sets out the result in a report you can check, share and compare.

    What it is built for
    General AI: A general assistant. You decide what to ask, what to include and how to frame it.
    Reso: A purpose-built assessment that asks for the facts and documents a dispute needs, in a set order.
    Where the law comes from
    General AI: Training data and, in some assistants, web search. Sources vary and may not be New Zealand law.
    Reso: Selected New Zealand legislation and case law, chosen and maintained by our legal team.
    Citations
    General AI: Some assistants cite sources, but references can be wrong or made up, so each one needs checking.
    Reso: Each point cites identifiable New Zealand legislation or decisions, so you can check the source.
    Consistency
    General AI: Answers can change with how the question is worded.
    Reso: The same report structure every time, using the same framework for each type of dispute.
    Both sides
    General AI: Usually one person describes the dispute from their side.
    Reso: In a shared assessment, both parties give their account and evidence independently.

    Beyond the report

    The features that help you act on a report.

    A report is the start of the work, not the end of it. These are the features that help you act on it and manage disputes as a team. Some are available now and some are coming next.

    Available now

    A recommended next step

    Every report ends with a recommended next step, so you can decide whether to talk it through, gather more information or get professional advice.

    A shared assessment with the other party

    Invite the other party by link. They give their account and upload evidence without creating an account, and you both receive the same report at the same time.

    Disputes kept in one place

    Organisation accounts give your team shared cases, so each dispute, its documents and its report sit together rather than across inboxes.

    Control over who does what

    Invite colleagues as members or administrators, require two-step sign in, and suspend access when someone leaves without losing their history.

    Your data, on your terms

    Administrators set how long case data is kept before it is deleted, and reports can be downloaded as PDFs for your own records.

    Alerts when a case comes in

    Choose who gets an email when a new case is submitted, so nothing sits unnoticed in the account.

    Coming next

    Next steps

    Rolling out

    Turn the assessment into the actions that usually follow: a meeting invitation, a without-prejudice settlement email or a resolution agreement, drafted from your report for you to review.

    See which disputes need attention

    Every open dispute ranked by priority and estimated financial risk, with owners, stages, deadlines, and settlement authority tracked against offers.

    Reporting for management

    Dispute volumes, cost and time to resolve, by site and region, with a pack you can export for your board.

    Insights across your disputes

    Volumes over time, hotspots by site, how disputes end and where the financial risk sits, plus settlements compared with the authority approved.

    Some features depend on your plan. We'll show you what suits your team in a demo.

    See the whole product in a demo.

    We'll walk you through an assessment and show how Reso can track disputes across a team, including what's coming next. If you have a single dispute, you can start an assessment straight away.

    Reso provides AI-assisted analysis and is not legal advice or a substitute for a lawyer, mediator or formal dispute resolution. Review any output before relying on it.